About Us
YUMA is a premier Bhutanese technology platform built to revolutionize local logistics, package delivery, and essential home services through a single digital network.
Developed with a powerful, feature-rich delivery engine at its core, YUMA seamlessly connects residents and businesses in Thimphu with a dedicated network of trusted, real-time delivery partners and verified service professionals.
Whether you need an urgent business document cross-routed, an incoming retail package picked up, or a local courier to handle everyday personal errands, YUMA provides rapid, trackable, and efficient delivery solutions tailored precisely to urban Bhutan.
Alongside our advanced logistics network, we offer streamlined access to trusted household professionals like plumbers, electricians, and cleaners—making daily life simpler and more connected.
Our ultimate goal is to build Bhutan's most dependable digital infrastructure, providing unparalleled convenience for users while empowering local delivery drivers, independent contractors, and merchants to scale their earning potential through technology.
Our Mission
Our mission is to simplify urban life and commerce in Bhutan by building a rapid, hyper-local delivery network and on-demand service ecosystem powered by a trusted digital platform.
We aim to accelerate local business growth by providing merchants with instant, plug-and-play outsourced delivery fleets while offering everyday users a transparent, secure, and effortless way to move goods and book services.
As we scale, our vision is to become the definitive backbone for logistics, courier solutions, and local services across the Kingdom of Bhutan.
Why Choose Us?
Delivery-First Value Propositions
🚀 On-Demand Logistics Built For Speed
Dispatch parcels, track couriers in real-time, and get your items delivered across the city quickly and effortlessly.
📦 Feature-Rich Shipping Solutions
From single-envelope document delivery to multi-stop business logistics and personal concierge errands, our platform handles it all.
🛡️ Vetted, Secure & Trusted Partners
Every delivery partner and service provider undergoes a strict verification process to ensure your cargo and your home remain entirely safe.
💼 Empowering Local Merchants
Local shops and restaurants can instantly plug into YUMA's delivery fleet to reach customers and fulfill orders without managing their own drivers.
📊 Upfront & Transparent Pricing
No guesswork or hidden fees. See clear delivery costs, estimated arrival times, and progress updates directly on your screen.
🇧🇹 Custom-Engineered for Bhutan
Designed from the ground up to handle the specific geographical nuances, local landmark navigation, and community needs of Bhutanese users.
Detailed Service Architecture
1. Advanced Logistics & Delivery Fleet (Core Engine)
Our robust delivery system is built to handle a dynamic range of hyper-local transportation needs:
- Instant Point-to-Point Courier: Safely route urgent business documentation, electronics, e-commerce orders, and personal packages with continuous transit tracking.
- Concierge & Errand Assistance: Running short on time? Delegate your everyday chores to a YUMA partner to pick up grocery lists, laundry, or pre-ordered retail goods on your behalf.
- B2C Business Delivery Integration: A scalable, on-demand fleet solution for local businesses, restaurants, and online sellers to instantly dispatch products directly to consumers.
2. Home Services & Maintenance Network (Secondary Engine)
Access qualified household help directly through the same application interface whenever specialized maintenance is required:
- Plumbing & Piping: Rapid leak fixes, bathroom fixture installations, and water system troubleshooting.
- Electrical Solutions: Appliance setups, home wiring repairs, and lighting installations managed safely by skilled professionals.
- Home Upkeep & Cleaning: Comprehensive sanitization, routine cleaning, and odd-job handyman support to keep your living space seamless.